As anticipated, we are required to implement tighter measures around access to the Foodbank and Foodbank programs. For now, the current operating hours will remain the same. Please check our website each week to learn of any changes.
Concerning food distribution to our clients, we regrettably will not be permitting general access to our shelves for the time being. Bags of food will be prepared beforehand and distributed to Help Yourself Shelf clients outside of the front door entrance. The number of bags has been reduced from three to two to help deal with the current demand for food. Clients are also currently being limited to making use of this program twice a week. Clients arriving for the Help Yourself Shelf program are asked to leave a two-metre distance between each other.
For clients receiving a food hamper, the individual will be asked to make their food selections over the phone and wait in their vehicles for the hamper to be brought to them. To make a hamper appointment, calling the office is preferred over a drop-in visit (403-651-6629) or email [email protected]. Please note that clients are now limited to one hamper per month. Protocols set in place during the week of March 9, i.e.: wearing of gloves by staff, volunteers and clients, hourly sanitizing of work surfaces by staff, will continue. Please help us protect your health by alerting us if you are sick before visiting the Foodbank. We will arrange for food to be delivered to you in such cases.
Our team has embraced the new mantra of: Level Head, Clean Hands and Open Heart. It’s who we are and we trust that you will understand and respect these new methods of food distribution for the next undefined period.
If you have questions, or wish to discuss your concerns directly, please call us at 403-651-6629 or email, [email protected].
Kind regards,
Pamela and The Okotoks Foodbank Team