To request a hamper phone us during our Office Hours:
Monday Noon – 4:30 PM
Tuesday 1:00 PM – 4:30 PM
Wednesday 12:00 PM – 6:30 PM
Thursday 6:00 PM – 8:30 PM
Friday Noon – 4:00 PM
Hamper pick up times: Tuesday 1:00 – 3:00 pm & Thursday 6:00 – 8:30 pm (9:00 only if needed).
We have a once monthly Saturday Hamper Pick-up Session from 10:00 am – Noon.
The Saturday session will be the 3rd Saturday of each month (unless otherwise advertised). Please call for an appointment during regular office hours set out above.
(No December Session due to Christmas Hamper Distribution).
Help Yourself Shelf Hours: Please see new hours here on our ABOUT US page.
Regular hampers provide emergency food assistance for a week to ten days for individuals and families. These include items from all food groups including meat, dairy and produce. These hampers can be accessed 6 times in a 12 month period. There is no time limit between visits. Clients may self-refer the first 6 hampers, but if further assistance is required must apply and provide qualifying information to our partner referral agency, Okotoks Family Resource Centre. Referrals to supporting agencies are given to all clients to assist them in getting the support they need to get back on their feet.
We will do an application over the phone during the Office Hours noted above. We will ask questions such as where you live, how many are in your household, and if there are any food allergies. During the telephone application you will be assigned an appointment time to pick up the hamper during a scheduled hamper session. When you pick up your hamper you will need to provide ID for each person listed on your application.
If you are unable to call during the designated times we can do an email application at email@example.com. Emergency Packs – These packs are comprised of a couple of days worth of food that does not need preparation and are targeted for a transient client or emergency situation. These packs are distributed through the Food Bank as needed. The OFBA networks with other agencies to give clients the support they require in times of crisis. This is done by providing information to clients about other resources available to them within the community.
Easter or Thanksgiving Dinners
If we are able to, we provide Easter or Thanksgiving Dinner extras (such as turkey or ham) during the holidays. We add these Easter or Thanksgiving extras to our scheduled Hamper appointments the week prior to the holiday. WE DO NOT DISTRIBUTE SEPARATE EASTER & THANKSGIVING HAMPERS.
Families can sign up for a Christmas Dinner Hamper with extras at Christmas. In-Person Registration will take place at the Okotoks Food Bank location, Unit 7, 109 Stockton Point. Registration will begin November 1, 2017 and end December 1, 2017. Christmas Hamper distribution is Saturday, December 16, 2017 at the E-Free Church between 9am & 1pm.
Please provide ID for all members of your household when coming in to register. NO EXCEPTIONS.
For additional information, please call 403-651-6629.
* All Registrations Must Be Done in Person no outside agency referral necessary *
Thank you to all who generously donated to our Adopt a Family program. We were able to distribute 225 Christmas Dinner hampers in 2016.
In 2015 every month approximately 84 families visited the OFBA; 1002 visits were made by 359 households. In 2015 we gave out 170 Christmas Hampers, 52 Easter Hampers and 32 Thanksgiving Hampers. In 2015, over 3600 hours from 70 regular volunteers were needed to meet the needs in our community.